RCOs are the heart of healing in their communities — offering peer support, safe spaces, and a path forward. You’re walking alongside people every day as they rebuild their lives, often with limited resources and more passion than tools.
Pathfinder helps you manage services, reduce administrative burden, and stay focused on what matters most: human connection.
From check-ins to caseloads, Pathfinder keeps peer recovery organizations connected, organized, and focused on what matters most—people.
From frontline peer staff to executive leaders - and the communities they serve - Pathfinder adapts to meet each person’s needs.
Your work is about connection and consistency. Pathfinder gives you simple tools to log support activities, set reminders for follow-ups, and document recovery goals in real time. No more juggling sticky notes or trying to remember who you need to check in on — everything is organized and accessible from one place. This keeps you focused on what matters most: building trust and showing up for the people you support.
Managing multiple staff and dozens of clients can feel like flying blind. Pathfinder provides a clear dashboard view of caseload trends, engagement levels, and staff activity. You’ll know which programs are thriving, where clients may be slipping through the cracks, and how to allocate resources more effectively. The result: stronger teams, healthier outcomes, and less time buried in spreadsheets.
Big-picture leadership requires more than anecdotes. Pathfinder delivers the data you need to understand your organization’s true impact — from operational efficiency to client engagement metrics. With simplified reporting and streamlined workflows, you can focus on strategy, funding, and growth while knowing your staff has the support they need to do their jobs well.
Recovery doesn’t happen only during appointments. With Pathfinder, individuals can check in between visits, access reminders, and stay connected to their support system. It’s a way to feel seen, heard, and supported in the everyday moments that matter most. Whether it’s tracking progress, receiving encouragement, or staying accountable, Pathfinder helps recovery feel less isolated and more sustainable.
Behind every check-in, chart, and claim is a system designed to lighten your load — so you can show up for the work that matters most.
Clients are onboarded to the Pathfinder platform and immediately linked with their care team, ensuring no one starts the journey alone.
Staff and clients collaborate to create and manage a personalized recovery plan, tailored to individual needs and goals.
Staff manage caseloads, monitor progress, and track data and revenue cycles — freeing time to focus on care, not paperwork.
Even after discharge, clients remain connected through the Pathfinder ecosystem, with ongoing tools and support to sustain recovery.
From intake to engagement, billing to community connection, see how each product works together to simplify operations and strengthen recovery outcomes.
Client & Staff Workflow Management | Bridge | Companion | EMR | RCM |
---|---|---|---|---|
Encrypted Peer and Clinician Messaging | ✓⃝ | ✓⃝ | ||
Broadcast Announcements | ✓⃝ | ✓⃝ | ||
Content Creation Tool | ✓⃝ | |||
Shared Scheduling and Reminders | ✓⃝ | ✓⃝ | ✓⃝ | |
Community Resource Directory | ✓⃝ | ✓⃝ | ||
Recovery Check-Ins (Daily/Weekly) | ✓⃝ | ✓⃝ | ||
Habit Tracking Tools | ✓⃝ | ✓⃝ | ||
Achievement Badges | ✓⃝ | ✓⃝ | ||
Immediate Support Button ("Help Me") | ✓⃝ |
Feature | Bridge | EMR | RCM |
---|---|---|---|
Encrypted Peer and Clinician Messaging | ✓⃝ | ||
Broadcast Announcements | ✓⃝ | ||
Content Creation Tool | ✓⃝ | ||
Shared Scheduling and Reminders | ✓⃝ | ✓⃝ | |
Community Resource Directory | ✓⃝ | ||
Recovery Check-Ins (Daily/Weekly) | ✓⃝ | ||
Habit Tracking Tools | ✓⃝ | ||
Configurable Branding Options | ✓⃝ |
Revenue Cycle Management | Bridge | Companion | EMR | RCM |
---|---|---|---|---|
Revenue Cycle Management (Billing) | ✓⃝ | |||
Peer Services Claims Submission | ✓⃝ | |||
Electronic Remittance (ERA) Management | ✓⃝ | |||
Billing Workflow | ✓⃝ | |||
Claims Compliance and Audit Readiness | ✓⃝ | |||
Insurance Payor Connectivity | ✓⃝ | |||
Recovery Progress Metrics (RCM) | ✓⃝ |
Reporting | Bridge | Companion | EMR | RCM |
---|---|---|---|---|
Staff Dashboards (At-a-Glance View) | ✓⃝ | ✓⃝ | ||
Client Engagement Reporting | ✓⃝ | |||
Standard and Custom Reports | ✓⃝ | ✓⃝ | ✓⃝ | |
Engagement Analytics | ✓⃝ |
Technical Transactional | Bridge | Companion | EMR | RCM |
---|---|---|---|---|
Email and In-App Notifications | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
HIPAA-Compliant Security | ✓⃝ | ✓⃝ | ✓⃝ | |
Mobile-Friendly Access | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
Secure Cloud Access | ✓⃝ | ✓⃝ | ✓⃝ | |
Pricing Model Options | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
Unlimited Clients | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
Staff Seat Pricing | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
Simple, flexible, and built for real-world recovery work—because technology should work as hard as you do.