WHO WE SERVE

Peer Recovery
Community Organizations

You Build Connection. We Build the Tools to Support It.

PATHFINDER SOLUTIONS

The Heart of Healing

RCOs are the heart of healing in their communities — offering peer support, safe spaces, and a path forward. You’re walking alongside people every day as they rebuild their lives, often with limited resources and more passion than tools. 

 

Pathfinder helps you manage services, reduce administrative burden, and stay focused on what matters most: human connection.

Built for Every Role in Recovery

From frontline peer staff to executive leaders - and the communities they serve - Pathfinder adapts to meet each person’s needs.

Track support activities, set reminders, document recovery goals

View caseload trends, monitor engagement

Understand impact, streamline operations

Stay connected, check in between visits, and feel seen and supported

THE PATHFINDER SOLUTIONS ECOSYSTEM

Meet the Tools That Power the Work

Behind every check-in, chart, and claim is a system designed to lighten your load — so you can show up for the work that matters most.

Pathfinder’s engagement tools help peers, staff, and clients stay in sync through secure communication, scheduling, and streamlined documentation.

Your hub for caseloads, engagement, and care coordination — built for peers and providers to stay aligned.

A secure, simple way for clients to check in, track healthy habits, get reminders, and stay connected to support.

Pathfinder’s EMR & RCM tools make clinical and billing workflows easier, with real-time documentation, compliance-ready records, and simplified claims management.

EMR

Chart sessions, manage records, and streamline care with our recovery-focused EMR.

RCM

Simplify billing and claims so your team can focus on care, not paperwork.

PRODUCT FEATURES

Recovery Technology, Organized

From intake to engagement, billing to community connection, see how each product works together to simplify operations and strengthen recovery outcomes. 

Client & Staff Workflow ManagementBridgeCompanionEMRRCM
Encrypted Peer and Clinician Messaging✓⃝✓⃝  
Broadcast Announcements✓⃝✓⃝  
Content Creation Tool✓⃝   
Shared Scheduling and Reminders✓⃝✓⃝✓⃝ 
Community Resource Directory✓⃝✓⃝  
Recovery Check-Ins (Daily/Weekly)✓⃝✓⃝  
Habit Tracking Tools✓⃝✓⃝  
Achievement Badges✓⃝✓⃝  
Immediate Support Button ("Help Me") ✓⃝  
FeatureBridgeEMRRCM
Encrypted Peer and Clinician Messaging✓⃝  
Broadcast Announcements✓⃝  
Content Creation Tool✓⃝  
Shared Scheduling and Reminders✓⃝✓⃝ 
Community Resource Directory✓⃝  
Recovery Check-Ins (Daily/Weekly)✓⃝  
Habit Tracking Tools✓⃝  
Configurable Branding Options✓⃝  

 

Revenue Cycle ManagementBridgeCompanionEMRRCM
Revenue Cycle Management (Billing)   ✓⃝
Peer Services Claims Submission   ✓⃝
Electronic Remittance (ERA) Management   ✓⃝
Billing Workflow   ✓⃝
Claims Compliance and Audit Readiness   ✓⃝
Insurance Payor Connectivity   ✓⃝
Recovery Progress Metrics (RCM)   ✓⃝
ReportingBridgeCompanionEMRRCM
Staff Dashboards (At-a-Glance View)✓⃝  ✓⃝
Client Engagement Reporting✓⃝   
Standard and Custom Reports✓⃝ ✓⃝✓⃝
Engagement Analytics✓⃝   
Technical TransactionalBridgeCompanionEMRRCM
Email and In-App Notifications✓⃝✓⃝✓⃝✓⃝
HIPAA-Compliant Security✓⃝ ✓⃝✓⃝
Mobile-Friendly Access✓⃝✓⃝✓⃝✓⃝
Secure Cloud Access✓⃝ ✓⃝✓⃝
Pricing Model Options✓⃝✓⃝✓⃝✓⃝
Unlimited Clients✓⃝✓⃝✓⃝✓⃝
Staff Seat Pricing✓⃝✓⃝✓⃝✓⃝

The Tools Your RCO Deserves

Simple, flexible, and built for real-world recovery work—because technology should work as hard as you do.