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PATHFINDER SOLUTIONS

Powering the People Behind Every Recovery Journey

Our tools are built to amplify your impact at every step.

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PATHFINDER SOLUTIONS

The Ecosystem for the Real Work of Recovery

Pathfinder is more than a platform — it's your connected ecosystem for recovery support. From peer engagement to documentation and billing, we simplify the hard stuff so your team can show up fully for the work that really matters.

THE PATHFINDER SOLUTIONS ECOSYSTEM

Meet the Tools That Power the Work

Behind every check-in, chart, and claim is a system designed to lighten your load — so you can show up for the work that matters most.

Engagement Platform
Support starts with connection.

Pathfinder’s engagement tools help peers, staff, and clients stay in sync through secure communication, scheduling, and streamlined documentation.

Bridge

Your hub for client engagement, and care coordination — built for your care team to stay aligned.

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Companion

A secure, simple way for clients to check in, track healthy habits, get reminders, and stay connected to support.

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EMR

Chart sessions, manage records, and streamline care with our recovery-focused EMR.

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RCM

Simplify billing and claims so your team can focus on care, not paperwork.

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Operations Platform
Care starts with clarity.

Pathfinder’s EMR & RCM tools make clinical and billing workflows easier, with real-time documentation, compliance-ready records, and simplified claims management.

PATHFINDER BRIDGE

Bridge: Your Organization's Backbone

Bridge handles the day-to-day coordination that keeps your program moving — and your staff organized.

Key Features of Pathfinder Bridge

  • Manage Your Caseload – Track client progress, monitor check-ins, and stay updated on healthy habit milestones.
  • Organize Group Sessions – Schedule meetings, manage rosters, and easily add or remove participants.
  • Send Announcements – Share important updates, events, and reminders with just a few clicks.
  • Chat Directly with Clients – Start one-on-one conversations when support or check-ins are needed.
  • Share Resources Instantly – Send helpful links and directly through chat, right when they’re needed most.
  • Real-Time Dashboards – Helps you evaluate and monitor client and staff engagement.

Connection Isn’t a Bonus. It’s the Blueprint.

Meet Companion

Companion is your always-on engagement tool — built to keep people connected to care, not just enrolled in it.

  • Complete Check-Ins – Reflect on your progress and share quick updates with your care team.
  • Track Healthy Habits – Set and complete daily or weekly wellness activities with ease.
  • Access Resources – Discover community tools and information to support your recovery.
  • Manage your Calendar – Keep track of groups, appointments, and important dates.
  • Receive Announcements – Stay updated on events, reminders, and key information.
  • Chat in Real Rime – Connect instantly with your care team when it matters most.

Built for Behavioral Health Providers

Electronic Medical Record

Our Electronic Medical Record system is simple, compliant, and made for providers who put people first.

Key Features of Pathfinder EMR

  • Document with Clarity – Log sessions quickly and accurately using structured DAP notes, linked directly to care plans.
  • Manage Treatment Plans – Create and update personalized goals, action steps, and milestones with real-time progress tracking.
  • Track Screening Tools – Complete and record BARC-10 screeners and view trends with built-in reporting.
  • Stay Audit-Ready – Ensure compliance with version tracking, time stamps, and secure storage across all documentation.
  • Streamline Billing Integration – Sync notes and sessions to billing with clean claims and no double entry.
  • Centralize Client Records – Keep everything in one place—from notes and assessments to plans and authorizations.

Billing That Understands Behavioral Health

Revenue Cycle Management

Say goodbye to complicated reimbursement processes. Our Revenue Cycle Management (RCM) tools are purpose-built for recovery services — making it easier to get paid without losing your mind (or your data).

Key Features of Pathfinder EMR

  • Submit Clean Claims – Eliminate rework with real-time claim validation and formatting tailored to Medicaid and commercial payer rules.
  • Track Authorizations – Monitor service authorizations, expiration dates, and usage to reduce denials and improve approval rates.
  • Automate Billing Workflows – Route sessions, notes, and care data directly into billing queues—no double entry required.
  • Monitor Payment Status – View claims at every stage of the cycle with live status updates and real-time dashboards.
  • Stay Audit-Ready – Ensure all documentation is time-stamped, compliant, and aligned with payer and regulatory requirements.
  • Simplify Reimbursement – Gain visibility into expected payments and actual collections, helping you close the loop on every dollar.
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