Healing is complex. Your tools shouldn’t be.
Our tools are designed for both inpatient and outpatient providers -- and are vital lifelines in the recovery journey — offering structure, accountability, and healing while allowing people to stay connected to their families, work, and communities.
Pathfinder helps you deliver care with more ease, less paperwork, and better continuity.
From intake to outcomes, Pathfinder helps outpatient treatment centers stay organized, accountable, and focused on delivering consistent, person-centered care.
From frontline peer staff to executive leaders - and the communities they serve - Pathfinder adapts to meet each person’s needs.
Log appointments, progress notes, and individual recovery plans.
Track engagement, set reminders, and document support activities
Oversee caseloads, manage staff workflows, and track service delivery
Submit claims, manage authorizations, and stay on top of compliance.
Behind every check-in, chart, and claim is a system designed to lighten your load — so you can show up for the work that matters most.
Pathfinder’s engagement tools help peers, staff, and clients stay in sync through secure communication, scheduling, and streamlined documentation.
Your hub for caseloads, engagement, and care coordination — built for peers and providers to stay aligned.
A secure, simple way for clients to check in, track healthy habits, get reminders, and stay connected to support.
Pathfinder’s EMR & RCM tools make clinical and billing workflows easier, with real-time documentation, compliance-ready records, and simplified claims management.
From intake to engagement, billing to community connection, see how each product works together to simplify operations and strengthen recovery outcomes.
| Client & Staff Workflow Management | Bridge | Companion | EMR | RCM |
|---|---|---|---|---|
| Encrypted Peer and Clinician Messaging | ✓⃝ | ✓⃝ | ||
| Broadcast Announcements | ✓⃝ | ✓⃝ | ||
| Content Creation Tool | ✓⃝ | |||
| Shared Scheduling and Reminders | ✓⃝ | ✓⃝ | ✓⃝ | |
| Community Resource Directory | ✓⃝ | ✓⃝ | ||
| Recovery Check-Ins (Daily/Weekly) | ✓⃝ | ✓⃝ | ||
| Habit Tracking Tools | ✓⃝ | ✓⃝ | ||
| Achievement Badges | ✓⃝ | ✓⃝ | ||
| Immediate Support Button ("Help Me") | ✓⃝ |
| Feature | Bridge | EMR | RCM |
|---|---|---|---|
| Encrypted Peer and Clinician Messaging | ✓⃝ | ||
| Broadcast Announcements | ✓⃝ | ||
| Content Creation Tool | ✓⃝ | ||
| Shared Scheduling and Reminders | ✓⃝ | ✓⃝ | |
| Community Resource Directory | ✓⃝ | ||
| Recovery Check-Ins (Daily/Weekly) | ✓⃝ | ||
| Habit Tracking Tools | ✓⃝ | ||
| Configurable Branding Options | ✓⃝ |
| Revenue Cycle Management | Bridge | Companion | EMR | RCM |
|---|---|---|---|---|
| Revenue Cycle Management (Billing) | ✓⃝ | |||
| Peer Services Claims Submission | ✓⃝ | |||
| Electronic Remittance (ERA) Management | ✓⃝ | |||
| Billing Workflow | ✓⃝ | |||
| Claims Compliance and Audit Readiness | ✓⃝ | |||
| Insurance Payor Connectivity | ✓⃝ | |||
| Recovery Progress Metrics (RCM) | ✓⃝ |
| Reporting | Bridge | Companion | EMR | RCM |
|---|---|---|---|---|
| Staff Dashboards (At-a-Glance View) | ✓⃝ | ✓⃝ | ||
| Client Engagement Reporting | ✓⃝ | |||
| Standard and Custom Reports | ✓⃝ | ✓⃝ | ✓⃝ | |
| Engagement Analytics | ✓⃝ |
| Technical Transactional | Bridge | Companion | EMR | RCM |
|---|---|---|---|---|
| Email and In-App Notifications | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
| HIPAA-Compliant Security | ✓⃝ | ✓⃝ | ✓⃝ | |
| Mobile-Friendly Access | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
| Secure Cloud Access | ✓⃝ | ✓⃝ | ✓⃝ | |
| Pricing Model Options | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
| Unlimited Clients | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
| Staff Seat Pricing | ✓⃝ | ✓⃝ | ✓⃝ | ✓⃝ |
Simple, flexible, and built for real-world recovery work—because technology should work as hard as you do.
